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How To Help

Volunteer FAQ

Who we serve? Families and individuals who are experiencing homelessness.

What kind of Volunteers are we seeking? We are looking for passionate volunteers who are interested in serving meals, participating in special events and who would like to share their professional skills on a regular/ongoing basis. Flexibility in scheduling is highly preferred.

Do I have to sign up or can I just walk in? All volunteer service requires advance sign up.

Is there a background check? At this time we do not complete a background check on volunteers.

How do I find out about upcoming opportunities? Volunteer opportunities are posted on our Facebook page, JustServe.org and are also listed in our monthly newsletters. Advance sign up is required for all of these events.

Do I have to attend an orientation, even if I have volunteered before? At this time we do not require all volunteers who are planning on serving a meal or any other volunteer position to participate in the orientation. We are facilitating orientations to help expand our mission and to create a mission minded volunteer team. If you are interested in learning more about the shelter and our volunteer options please attend one of our orientations.

How many hours are you required per week to be a volunteer? Commitments vary based on the volunteer position.

What volunteer times do you offer? We offer a variety of day and times for service, including evening and weekend service.  

Are volunteer hours guaranteed? Volunteer hours are not guaranteed. Though you might be scheduled in advance we may end your service early or cancel your service based on the needs of the shelter.

Does your organization provide meals or transportation to volunteers? No, we do not provide meals or transportation, but are near the local Metro Area Transit bus route and some local eateries in the down town area.

How old must volunteers be? Volunteers for our meal service must be at least 12 years of age. Anyone from the age of 12-18 must be accompanied by an adult to serve a meal. All other volunteers positions you must be 18 years of age, with the exception of our all ages volunteer events.

Our Impact This Year

  • People Served

    3,146

  • Nights of Shelter

    140,214

  • Meals Served

    320,790

  • People Housed

    182

© 2017 Siena/Francis House Homeless Shelter