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How To Help

Volunteer FAQ

Who do we serve? Individuals who are experiencing homelessness.

What kind of Volunteers are we seeking? We are looking for passionate volunteers who are interested in helping in our kitchen. 

Do I have to sign up or can I just walk in? All volunteer service requires advance sign up.

Is there a background check? At this time we do not complete a background check on volunteers.

Are you still serving during COVID? Yes, although we ask potential volunteers to be at a low risk for COVID-19, determined by using CHI Health's online, COVID-19 self-screening questionnaire, found here: If you answer yes to either of these questions, please wait 14 days before volunteering.

How do I find out about upcoming opportunities? Volunteer opportunities are posted on our website. Advance sign up is required for all of these events.

Do I have to attend an orientation? All volunteers must read and agree to terms and conditions outlined in the Siena Francis House Volunteer Expectations, waiver of Liability and Code of Conduct Agreement, found HERE. If you are interested in learning more about the shelter and our volunteer options, please contact Silvia Rodriguez, volunteer program manager.

How many hours are you required per week to be a volunteer? Commitments vary based on the volunteer position, as well as your availability.

What volunteer times do you offer? We offer a variety of day and times for service, including evening and weekend service.  

Are volunteer hours guaranteed? Volunteer hours are not guaranteed. Though you might be scheduled in advance we may end your service early or cancel your service based on the needs of the shelter.

Does your organization provide meals or transportation to volunteers? No, we do not provide meals or transportation, but are near the local Metro Area Transit bus route and some local eateries in the downtown area.

How old must volunteers be? Volunteers for our meal service must be at least 12 years of age. Anyone from the age of 12-18 must be accompanied by an adult to serve a meal. All other volunteers positions you must be 18 years of age, with the exception of our all ages volunteer events.

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